August 3, 2012 (Angie’s List)
I was having well problems. I called the company I have used for years to assist. To their credit they brought a water trailer out right away so we did not have to do without water. This was on a Friday Night. On Monday they pulled my equipment out of the well and took the pump to their shops to test the pump. When they returned and reinstalled the equipment they were concerned about the low flow of water coming from the well. They decided to pull the equipment out and inspect for malfunctions. It was during this process of extracting the pump and pipe when something broke and the electrical wire pump and drill pipe got dropped down the well. While they did their level best they were unable extract my equipment. They suspected a pipe collapse and I was told my well would have to be plugged and abandoned.
My neighbor advised me to contact Bee Caves Drilling. Bee Caves Drilling suggested we TV the well, i.e. drop a TV camera down the well to view the area. The charge was $200.00. A new well is 22K. It was worth the risk.
The crew arrived on time, and were polite and professional. Not only did the TV reveal the problem but their tech told me he was very positive he could fish my equipment out and save the well. What he suggested was to hire them for three hours to attempt extraction. If unsuccessful in that time frame, than we could decide next steps. Not only did he succeed in fishing all of my equipment out, he did it during the estimated time frame. We are now moving forward to bring the well back on line.
While Bee Caves Drilling is not the cheapest driller/ well service organization in this area they have made the investment in tools and equipment to get the job done right. I have no hesitation recommending them to other home owners in the Dripping Springs area.
August 2, 2012 (Angie’s List)
Robert, the technician diagnosed my well pumping failure to be failing control run and start capacitors.
Early Thursday morning, 8/2/2012, I went to start some laundry washing when I noticed I could not get water from my well. After checking the obvious breaker switches and resetting the Pumptec Plus pump saver, I decided to call for help. The original well installer was listed in Angies List but was rated poorly so I chose Bee Cave Drilling. The folks on the other end of the line were extremely helpful and talked me through several more troubleshooting procedures. It was decided that I would need a service call. I was also delighted to find out that a technician was in the area and was able to come within the hour to at least diagnose the problem and order parts, if need be. Robert arrived within an hour, diagnosed the problem and replaced the failing parts with what he had on his truck. I fully realize that this service call should have taken a lot longer. I was just lucky that someone was nearby and took the time to stop by and check it out. Bee Cave Drilling went above and beyond to help me. I am extremely grateful. Thank you Bee Cave Drilling.
July 20, 2012
Your crews were excellent yesterday. They reflect great leadership. Your estimate looks good. Thank you for your professionalism.
July 20, 2012
From a phone call to our office…
Anita, Professor at UT, was very complimentary of our crews. She said they did a great job and were very professional. She especially appreciated the way they interacted with her young son who wanted to watch everything they did. They were very patient with him. She plans to refer us to her friends and neighbors.
June 25, 2012
Bedrock Stone would like to thank Bee Cave Drilling for their quick response and Jared was quick to take charge of the job and very detailed. Thanks,
Mel and Kerzon
June 21, 2012
Mac came out and explained exactly what I needed to know not too much information, but enough so that I understood the nature of the beast. We’ve got some work to do this weekend-UGH. But thanks for the quick response to my day in my (dry) hour of need! See you soon.
March 16, 2012
Hope your Friday is going well. Please extend my thanks to your drilling team. They were absolutely great. Looking forward to final hook up and becoming a”Raving Fan”of Bee Cave Drilling.
January 4, 2012 (Angie’s List)
They drilled my water well and installed a solar powered pump. They did an excellent job from start to finish.
August 19, 2011 (Angie’s List)
Important installation of a pump saver electronic device that monitors the flow of current from inside the electric panel to protect the well pump for burning up if the water level drops too low or the well becomes dry, preventing an expensive repair.I called the company one afternoon. A real person answers the phone, answers direct questions, and clearly explains the appointment process. They appear quite honest in their recommendations. The tech was prompt, called my home 30 minutes before arrival to confirm.
August 17, 2011
Thanks for a great job! Very truly yours,
Willatt & Flickinger
Attorneys at Law
August 17, 2011
Thank you, thank you, and thank you!
Bruce and Anne Thevenot
August 12, 2011
I just wanted to let you know that everyone there did a really great job for us! We’re thrilled to have water again and appreciate that all the guys bent over backward to make sure we got it- in spite of having to work in 106 degree temperatures. We’re also really happy that it was all done within the estimate Greg gave us. That’s sort of a surprise these days. And, as a side note, out cat Boris is also very happy with them because now that we have water, he’s allowed to drink out of the kitchen faucet again! Thanks again!
August 4, 2011
Phone message from a customer that called Jamye- Office Coordinator
I spoke with Ruth Miller today. She told me that she so appreciated everyone with our company being so nice to her. Darrell was out at her home and he gave her excellent customer service. She had a bad experience with another company, but said she would be sure to recommend us to people. Go Darrell!! Go Bee Cave Drilling staff! Thanks!
August 4, 2011
I want to thank Mac for coming out so quickly and getting our water back on. When we were talking about putting a tank in he was looking at our current installation and he noticed some bare wires going from the garage to the well. I asked him to include repair of that with the bid we already have for adding the tank to our well. Thanks again!
June 29, 2011
Mac did a great job! Cheers,
June 11, 2011
Thanks Lee for the invoice and thanks to Jared for his usual intelligent and super competent job.
May 20, 2011
I work with Donna Aaldridge, and while assisting her with various matters I had the opportunity to come in contact with Bee Cave Drilling, primarily Jared Thompson, regarding Donna’s lake irrigation system. Jared handled himself in a professional manner and was both knowledgeable and helpful. He represented your company well in my opinion and is just an all around nice guy.
May 2, 2011
To All @ Bee Cave Drilling:
Thank you, Thank you, Thank you
It’s been a couple of weeks now since the drilling was finished, the old well killed and everything buttoned-up so neatly- way past time to thank you-everyone of you- for the top-to-bottom quality and integrity of your service to us.
It is rare when the signature attitude of a company runs strongly and guilelessly through every person in that company. Yours is one of those few where everybody gets it’. We wish we remembered everybody’s name so that we could thank each of you individually, but that’s beyond us. So, I charge you Jim, with taking everyone’s hand and shaking it so that the care you’ve lavished on us is returned full circle, to all of you. Thanks for being there!
David, Greta and Alek Fisher
March 23, 2011
Thank you so much for your note. I can’t tell you how rare it is for someone your age (or anyone anymore) to send a hand written note. Most everyone sends e-cards and notes these days, which I find totally unacceptable. We were both so impressed with you when we met you and so was Jose. We look forward to working with you. We wish you nothing but happiness in the future and in your quest to obtain a small piece of the hill country Much happiness,
March 22, 2011
Your guys Antonio and McKenzie did a great job! Really nice, clean installation. Thanks for your excellent service. Cathy Attal
Attal Appraisal Service
3301 Red River
Austin, TX 78705