Customers

Letters from Our Customers

Here are some letters from satisfied customers.

Dear Jim:
... I want to let you know how grateful my wife and I are that you were able to "fish" our pump out. Believe me, I was real skeptical when you "boasted" that you folks could get things up out of the ground that others couldn't. As shared with you, two (2) other companies tried but in vain. In fact, the last concluded, "You're going to have to drill another well, Mister." I'm not a real gambler and don't take chances much, but the confidence you displayed in praising the efforts of your team, made me think--let's go ahead and take a chance. Sure glad we did!
Your team, Greg, Bernardo, and Antonio, are incredible! They dove right into the task and never let up until the pump was lying on the ground beside the well shaft. Never stopped for a break--never said it was lunch time--in fact, never said NEVER! After each failed attempt, they came up with another method to try to get the pump out. But as time went on, I was starting to doubt them, especially after 4 hours of "almost" and nothing. Then FINALLY, that first joint of 1 1/4 inch well pipe showed up at the surface and I just let out a big ole sigh of relief. You see, I had already told my wife we are probably going to be drilling another well, but at the sight of the pipe, I went back in the house and shouted to her that "we're going to have water tonight." She wasn't feeling good that day, but when told the pump was coming up, she came outside to watch them bring it out.
The team immediately took measures and put the new pump in place. At 7:30 PM that evening, we had clear running water in our home. I can't say enough about those men's efforts. They are to be commended!
I also want to let you know how fortunate I feel that we "lucked" out and got your company to handle this task. If I hadn't talked to you, Number 1: We would have put in a pump that would not have given us the results that was required or we wanted; Number 2: We would not have the "Continuous Flow System" that is in place now. I can already see the improvement in the pressure; Number 3: The electrical breaker controlling the energy to the well would STILL be located inside the garage, which as you pointed out, wouldn't do us a bit of good if the house ever caught on fire (Heaven Forbid).
They say things happen for a reason. I say, "Things started happening when you and your team arrived." Please share this with your team. Now we say, "YOU GUYS ARE THE GREATEST!!"
Bill & MaryAnn Steffek
Oatmeal, TX

Dear Jim:
I am writing to express my enthusiasm for your recently installed Goulds pump. It is remarkably quiet, efficient, and the water pressure is excellent without any variance of pressure, even under heavy usage.
I sincerely appreciate your knowledge in making this new product available to me, and am most grateful for the expedient and professional manner in which you and your employees drilled my well. It is truly a luxury to have a reliable source of water in the hill country. Your company exemplifies qualities which are indeed rare in this day and age: honesty, integrity, and an obvious pride in a job well done. Please feel free to use my name as a recommender for both the pump, and for your incomparable professionalism
Sincerely,
Paula A. Crider, Professor Emeritus, The University of Texas Longhorn Bands.

Dear Jim:
Just a note to let you know we were very pleased with your work and attitude. We will gladly recommend you to others.
Steve & Darcy Howell

To Jim & the gang,
Thank you for your prompt service. The two young men who made the installation were personable, and diligent about their work. Hopefully, I won’t need it serviced, but, if I do, I will surely call Bee Cave Drilling.
Thanks, Peter Barbour